No, you do not need an appointment to see one of our therapists. You can call and look in with us directly.

In some cases a health professional may provide you with a referral. If so, please bring it with you or advise us so that we can review it prior to the first consultation.

You can claim your rebate through your private health insurer. Please note that rebates vary according to private health funds and your level of cover. You will need to contact your health fund directly to determine your rebate.

If your child has a disability, chronic health condition, or complex care needs, these funding options may be available to help pay for, or subsidise your child’s therapy sessions. Please see our Fees, Funding and Rebates page for more information.

Your’s (or your child’s) first appointment will consist of our INITIAL ASSESSMENT. You will meet your physiotherapist and they will ask some questions and then watch some movements using play based distractions. Getting an extensive history and performing quantitative measurements and fundamental movement patterns is important as it helps to identify specific needs and goals of each unique individual.

Following the assessment, the physiotherapist will discuss the best method to deliver therapy. No matter the delivery every individual has a tailored program designed to reach their specific goals and outcomes. This will also include recommended duration, frequency and intensity of treatment for both in-clinic and to do with support at home.

Please head to our What to Expect page to learn more.

As our interventions are based around movement and play, your child should wear something they are comfortable being to move and be active in. Please ensure they are not wearing clothes that are restrictive.

We understand that emergencies happen and things change from time to time. We ask that if you are unable to make your appointment to call us as soon as possible to reschedule with a minimum of 6 hours so we have time to offer up the appointment time.